Michelle Lim

Managing Director and Principal Trainer

Michelle Lim is Founder and Principal Trainer of Clarity Training and Consulting, a corporate training company established in 2008 that provides high-quality training and consultancy services. She is an established Business Communications Coach and Trainer with 20 years of corporate and training experience in Executive, Managerial and Leadership Communications, Business Writing, Presentation Skills, Customer Communications and Facilitation. She is also the Master Trainer for The Certified Professional Trainer programme to train successful corporate trainers. 

Michelle has trained more than 2, 900 participants from different countries and cultures, and designed and led more than 200 corporate training workshops and seminars. She has trained executives, managers and leaders from Fortune 500 companies such as AIG, Chevron, Caterpillar, CISCO, Standard Chartered Bank and Cummins and from Global, European and Asian conglomerates such as Jardine Lloyd Thompson, Sorin Group, Goodyear, Maybank, EZRA Holdings, Equinix, Progress, Parkway Pantai, Changi Airport, UOL Group, UEL, and Singapore Press Holdings.

Michelle has also delivered highly participant-rated training with government agencies such as Land Transport Authority, Urban Redevelopment Authority, Home Team Academy, Prime Minister’s Office (Public Service Division), Inland Revenue Authority of Singapore, National Environment Agency, People’s Association and Lee Kuan Yee School of Public Policy.

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Professional Experience

Michelle brings with her in-depth communications experience in the business-to-consumer (B2C), business-to-business (B2B) and government-to-citizen (G2C) markets. She has worked with multinational companies, SME enterprises and the government sector. She previously held managerial positions in Citigroup (Strategy and Business Development group) where she managed high customer-impact projects in a complex and cross-functional multicultural environment. She was also with Aretae Ltd, where she handled key accounts such as SingTel, DBS Bank, NEC, Sony and Zone Telecom. In her earlier career in the government sector, she was with Ministry of Manpower, where she was one of the pioneer managers of strategic manpower planning and was involved in setting up the relationship platforms and processes of the department in relation to other statutory boards and ministries.


Michelle graduated from National University of Singapore, with Bachelors Honours Degree (Economics and Social Sciences). She holds an Advanced Certificate in Training and Assessment (ACTA certification, 2011), is certified as an Image Consultant (London Image Institute & Imageworks Asia, 2005) and was trained as Lecturer, Professional Development Education (Ngee Ann Polytechnic, 2004). She was also a Lecturer and Module Leader for many years with the School of Interdisciplinary Studies, Ngee Ann Polytechnic.

Due to her excellent track record and ability to deliver quality consulting and training solutions and services, she was also an established Associate Trainer with Singapore Institute of Management (SIM) and Marketing Institute of Singapore (MIS), two leading executive training institutions in Singapore and Asia.

Michelle strives to facilitate learning and change that inspire, engage and transform individuals and organisations. Hence, her workshops incorporate practical yet powerful methods to enable executives to build confidence, apply transforming techniques, and improve their workplace experiences and situations.