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Effective Email and Business Writing Write it Clear and Concise!

Key Information

Workshop structure and duration

These are available workshop program structures: 

  • Virtual training and coaching program: 4 virtual facilitated sessions of 4 hours with a separate virtual coaching session 
  • In-person training and coaching program: 2 day session of 8 hours with a separate virtual coaching session 

Other workshop programs and structures are possible and can be customised to fit your company needs and requirements. 

Training locations

  • The virtual workshop can be conducted for any timezone and can also accommodate participants from different but matching timezones. 
  • The in-person workshop can be conducted in Singapore or Zurich. Please contact us if you have other locations in mind. 


Workshop/Training Importance

As an executive, you need to master the art of effective business writing. Effective business writing is the ability to write in a clear, concise and correct manner when communicating your ideas and thoughts to your readers.

In this highly interactive and useful workshop, you will learn strategies and techniques to write more clearly and succinctly. You will improve in your usage of the right words and tone to communicate with different readers. In addition, you will gain critical skills in organisational email etiquette to leverage on email and its tools more effectively to communicate with your customers, stakeholders and senior management. Finally, you will gain critical skills and knowledge that will positively transform the way you write and communicate at work.


Target Profile

  • New and Experienced Executives, Professionals, Administrative Executives who want to improve their ability to write more effectively at work
  • This course is also suitable for Managers and Senior Managers who want to improve the overall effectiveness of their business writing and email skills


Course Summary

  • Develop a reader-centric approach to writing
  • Principles to executive business writing
  • Writing clear and effective email subject titles
  • Getting reader attention: methods to sequence your points
  • Structuring complex information
  • 4-step process to concise writing
  • Writing with an appropriate tone
  • Tone scenarios and exercises
  • The top 20 email etiquette dos and don’ts


Course Delivery Formats

Format 1: Virtual Live Training with Coaching (4 sessions of 4 hours) 

  • Pre-course learning
  • Instructor-Led Webinars
  • Virtual Peer Group Learning and Networking
  • Individual and Group Coaching
  • Change Impact to Work Project
  • Learning Resources

Format 2: Blended In-Person Workshop (2-day) 

  • Pre-course learning
  • Face-to-Face Workshop
  • Group Learning and Networking
  • Individual and Group Coaching
  • Change Impact to Work Project
  • Learning Resources


It is relevant to daily works. I can apply the techniques learnt into everyday’s email, minutes and report writing. Learnt new tools on grammar software.

― Wendy, Senior Manager, United Engineer

There are many samples…included in the course materials. This enables learning more effective. Lots of participation from participants and hands on practices. Practical with our day to day activities

― Doris, Deputy Director, Parkway Pantai