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Careers

Clarity Associate Trainer

Clarity Associate Trainers are highly adaptable and passionate individuals who seek to deliver inspiring and engaging learning experiences to individuals, groups and organisations. This position is suitable for individuals who are looking for a flexible yet fulfilling career, but who is willing to put in their dedicated time and effort to continuously expand their skills and experience as a corporate trainer.

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What’s the Job Scope?

You are able to:

  1. Design relevant, suitable and effective training programmes in any or all of the following training areas for executives, managers, professionals, team leads and above:
  • Business Writing (including email writing, report writing, minutes writing and other forms of business writing)
  • Presentation Skills
  • Customer Service
  • Social Media Customer Service 
  • Personal Development and Performance at Work
  • Problem Solving at Work
  • Leadership and Managerial Development
  • Business Management Skills
  1. Understand client requirements to design and deliver training programmes that can meet and exceed the client’s and training participants’ requirements and expectations.
  2. Create training materials such as learner’s guide, training activity guides, training resources, presentation slides and other relevant materials to deliver a successful business training programme for the targeted participant group and profile
  3. Conduct, facilitate and deliver an effective and engaging training experiences and workshops that can positively impact on the training participants’ skills and knowledge
  4. Able to conduct Training Needs Analysis (TNA) and work with the information from a TNA to design a successful training programme
  5. Work with the Principal Trainer to adapt and improve the training materials and methodologies to ensure that the training programmes meet and exceed the training standards.
  6. Advise on and adapt to training requirements for different business contexts, scenarios and industries
  7. Able to work independently yet collaboratively to deliver a great and enjoyable training experiences for our clients and training participants
  8. Interact with clients and participants in a sensitive, professional and customer-centric and ethical manner

Your Experience and Profile

  1. Excellent English writing skills with an in-depth knowledge and superb grasp of grammar rules and usage (for business writing trainers)
  2. Excellent presentation skills: very confident when presenting to and facilitating small and large groups for training.
  3. Highly proficient in Microsoft Powerpoint and Word and able to use the software effectively for course development and design. Able to leverage on technology to deliver an effective training.
  4. At least 8-10 years of industry experience, preferably with a mix of experience in both government and private sector. Deep skills and experience in business writing, business communications, customer service, and presentation skills are preferred. Candidates should be highly experienced and competent in these functional areas and skills.
  5. Experienced and trained in adult learning course design and development
  6. At least 3-5 years of experience conducting corporate training for executives and professionals in Singapore. Experience training in Asia or other regions would be an add-on experience.
  7. Able to conduct research to deepen and widen Clarity’s knowledge base in different training topics

What Type of Person are we Looking for?

  1. Passion for corporate training and adult learning, and to go the extra mile to put in time and effort to design, develop and deliver inspiring and transformative learning experiences for participants
  2. Excellent interpersonal skills and EQ (emotional intelligence). Able to interact with people from different walks of life and make people feel comfortable
  3. Deeply believes in service excellence and has the humility and attitude to provide excellent service to clients through training services

Apply with your trainer profile and resume at contactus@claritytraining.com. 

Clarity Consultant Associate (Business writing and communications)

WHAT THIS ROLE IS ABOUT 

We are looking for passionate individuals who can accomplish the following: 

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  1. Design and develop business-relevant, interactive, engaging and high quality written communications and business writing training programmes for executives, managers, professionals and department heads.
  2. Generate and create new business for training programmes as a Clarity associate
  3. Adapt and improve existing training materials to meet client’s business and training needs as well as emerging trends in the learning and development industry.
  4. Understand and anticipate client requirements to design and deliver training programmes that can meet and exceed clients’ and participants’ requirements and expectations.
  5. Create and produce high quality training materials such as learner’s guide, training time and activity outlines, training resources, presentation slides and other required materials to deliver a successful workshops and learning programmes for the targeted participant profile
  6. Engage clients to gather relevant business and training requirements and provide correct and useful advice to clients to gain trust and drive sales.
  7. Conduct Training Needs Analysis (TNA) and use the information from a TNA to design a successful training programme
  8. Able to meet training and development timelines so that internal and external quality and time deadlines are achieved
  9. Conduct, facilitate and delivertransformative and engaging training experiences and workshops that can positively impact on the training participants’ mindsets, skills and knowledge in the targeted training areas
  10. Workcollaboratively with the Principal Consultant to adapt and improve existing training materials and methodologies to ensure that the training programmes meet and exceed the Clarity training standards.
  11. Able to work independently yet collaboratively to deliver great and enjoyable training experiences for our clients and training participants
  12. Interact with clients and participants in a sensitive, professional, customer-centric and ethical manner with Clarity values.

YOUR EXPERIENCE AND PROFILE 

  • A subject matter expert in business writing and communications
  • Preferably 3-5 years in designing and delivering business writing and written communications in professional English for executives and professionals in the private sector and/or government sector in Singapore, Asia and if possible globally.
  • Business writing and written communications training experience for senior management would be valued.
  • Excellent and flawless business writing skills in emails, reports, minutes and other writing contexts. Able to provide training in business grammar. 
  • Experienced and able to advise on business writing requirements for different sectors and industries
  • In-depth knowledge and superb grasp of English grammar rules and usage
  • Excellent presentation and facilitation skills; very confident when presenting to and facilitating small and large adults groups 
  • Highly proficient in Microsoft Powerpoint and Word, and able to use any software effectively for course development and design
  • At least 8-10 years of industry experience, preferably with a mix of experience in both private sector and government sector
  • Experienced and trained in adult learning course design and development. Able to design and create professional and effective course materials for delegates 
  • Able to conduct research to deepen and widen knowledge in the training topic
  • Required languages: High proficiency in English. Proficiency in other languages would be appreciated.

YOUR EDUCATIONAL BACKGROUND 

  • Bachelor’s/Masters in any relevant discipline from an internationally recognised university. Educational qualifications in training or adult education would be appreciated. 
  • Advanced Certificate in Training and Assessment (ACTA) certification would be preferred. Diploma in Adult and Continuing Education would be appreciated.

THE PERSONALITY WE ARE LOOKING FOR 

  • Passion for corporate training and adult learning and willing to go the extra mile to put in time and effort to design, develop and deliver inspiring and transformative learning experiences for our participants.
  • Excellent interpersonal skills and EQ (emotional intelligence). Able to interact with people from different walks of life and make people feel comfortable
  • Willingness and humility to learn on the job. Has the drive to work hard and put in the hours in course development and as a corporate trainer
  • Independent and self-driven individual who is capable of delivering quality work to clients and delegates
  • Humble and able to take feedback on one’s training performance and to improve based on the feedback

Deeply believes in service excellence and has the humility and attitude to provide excellent service to clients through training services

Clarity Consultant Associate (Presentation skills, infographics and charts)

WHAT THE ROLE IS ABOUT 

We are looking for passionate individuals who can accomplish the following: 

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  1. Design and develop business-relevant, interactive, engaging and high quality presentation skills incorporating infographics and charts training programmes for executives, managers, professionals and department heads.
  2. Generate and create new business for training programmes as a Clarity associate
  3. Adapt and improve existing training materials to meet client’s business and training needs as well as emerging trends in the learning and development industry.
  4. Understand and anticipate client requirements to design and deliver training programmes that can meet and exceed clients’ and training participants’ requirements and expectations.
  5. Create and produce high quality training materials such as learner’s guide, training time and activity outlines, training resources, presentation slides and other required materials to deliver a successful workshops and learning programmes for the targeted participant profile
  6. Engage clients to gather relevant business and training requirements and provide correct and useful advice to clients to gain trust and drive sales.
  7. Conduct Training Needs Analysis (TNA) and use the information from a TNA to design a successful training programme
  8. Able to meet training and development timelines so that internal and external quality and time deadlines are achieved
  9. Conduct, facilitate and delivertransformative and engaging training experiences and workshops that can positively impact on the training participants’ mindsets, skills and knowledge in the targeted training areas
  10. Workcollaboratively with the Principal Consultant to adapt and improve existing training materials and methodologies to ensure that the training programmes meet and exceed the Clarity training standards.
  11. Able to work independently yet collaboratively to deliver great and enjoyable training experiences for our clients and training participants
  12. Interact with clients and participants in a sensitive, professional and customer-centric and ethical manner with Clarity values.

 

YOUR EXPERIENCE AND PROFILE 

  • A subject matter expert in executive presentation skills, infographics and charts
  • Preferably 3-5 years in designing and delivering training programmes for executives and professionals in the private sector and/or government sector in Singapore, Asia and if possible globally.
  • Presentation skills training experience for senior management would be valued.
  • Experienced and able to advise on presentation skills requirements for different sectors and industries
  • In-depth knowledge and superb grasp of presentation, infographics and charts tools and software and how to enable participants to use these tools
  • Excellent presentation and facilitation skills; very confident when presenting to and facilitating small and large adults groups 
  • Highly proficient in Microsoft Powerpoint and Word, and able to use any software effectively for course development and design
  • At least 8-10 years of industry experience, preferably with a mix of experience in both private sector and government sector
  • Experienced and trained in adult learning course design and development. Able to design and create professional and effective course materials for delegates 
  • Able to conduct research to deepen and widen knowledge in the training topic
  • Required languages: High proficiency in English. Proficiency in other languages would be appreciated.

 

YOUR EDUCATIONAL BACKGROUND 

  • Bachelor’s/Masters in any relevant discipline from an internationally recognised university. Educational qualifications in training or adult education would be appreciated. 
  • Advanced Certificate in Training and Assessment (ACTA) certification would be preferred. Diploma in Adult and Continuing Education would be appreciated.

 

THE PERSONALITY WE ARE LOOKING FOR 

  • Passion for corporate training and adult learning and willing to go the extra mile to put in time and effort to design, develop and deliver inspiring and transformative learning experiences for our participants.
  • Excellent interpersonal skills and EQ (emotional intelligence). Able to interact with people from different walks of life and make people feel comfortable
  • Willingness and humility to learn on the job. Has the drive to work hard and put in the hours in course development and as a corporate trainer
  • Independent and self-driven individual who is capable of delivering quality work to clients and delegates
  • Humble and able to take feedback on one’s training performance and to improve based on the feedback

Deeply believes in service excellence and has the humility and attitude to provide excellent service to clients through training services

Clarity Consultant Associate (Customer communications)

WHAT THE ROLE IS ABOUT 

We are looking for passionate individuals who can accomplish the following: 

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  1. Design and develop business-relevant, interactive, engaging and high quality customer service and communications training programmes for executives, managers, professionals and department heads.
  2. Generate and create new business for training programmes as a Clarity associate
  3. Adapt and improve existing training materials to meet client’s business and training needs as well as emerging trends in the learning and development industry.
  4. Understand and anticipate client requirements to design and deliver training programmes that can meet and exceed clients’ and training participants’ requirements and expectations.
  5. Create and produce high quality training materials such as learner’s guide, training time and activity outlines, training resources, presentation slides and other required materials to deliver a successful workshops and learning programmes for the targeted participant profile
  6. Engage clients to gather relevant business and training requirements and provide correct and useful advice to clients to gain trust and drive sales.
  7. Conduct Training Needs Analysis (TNA) and use the information from a TNA to design a successful training programme
  8. Able to meet training and development timelines so that internal and external quality and time deadlines are achieved
  9. Conduct, facilitate and delivertransformative and engaging training experiences and workshops that can positively impact on the training participants’ mindsets, skills and knowledge in the targeted training areas
  10. Workcollaboratively with the Principal Consultant to adapt and improve existing training materials and methodologies to ensure that the training programmes meet and exceed the Clarity training standards.
  11. Able to work independently yet collaboratively to deliver great and enjoyable training experiences for our clients and training participants
  12. Interact with clients and participants in a sensitive, professional and customer-centric and ethical manner with Clarity values.

 

YOUR EXPERIENCE AND PROFILE 

  • A subject matter expert in customer service and customer communications. Able to train on topics such as how to write and handle customer feedback and complaints on email, telephone and social media.
  • Preferably 3-5 years in designing and delivering training programmes for executives and professionals in the private sector and/or government sector in Singapore, Asia and if possible globally.
  • Experienced and able to advise on customer communications requirements in written, verbal and social media for different sectors and industries
  • A role model in customer service and communications
  • Excellent presentation and facilitation skills; very confident when presenting to and facilitating small and large adults groups 
  • Highly proficient in Microsoft Powerpoint and Word, and able to use any software effectively for course development and design
  • At least 8-10 years of industry experience, preferably with a mix of experience in both private sector and government sector
  • Experienced and trained in adult learning course design and development. Able to design and create professional and effective course materials for delegates 
  • Able to conduct research to deepen and widen knowledge in the training topic
  • Required languages: High proficiency in English. Proficiency in other languages would be appreciated.

 

YOUR EDUCATIONAL BACKGROUND 

  • Bachelor’s/Masters in any relevant discipline from an internationally recognised university. Educational qualifications in training or adult education would be appreciated. 
  • Advanced Certificate in Training and Assessment (ACTA) certification would be preferred. Diploma in Adult and Continuing Education would be appreciated.

 

THE PERSONALITY WE ARE LOOKING FOR 

  • Passion for corporate training and adult learning and willing to go the extra mile to put in time and effort to design, develop and deliver inspiring and transformative learning experiences for our participants.
  • Excellent interpersonal skills and EQ (emotional intelligence). Able to interact with people from different walks of life and make people feel comfortable
  • Willingness and humility to learn on the job. Has the drive to work hard and put in the hours in course development and as a corporate trainer
  • Independent and self-driven individual who is capable of delivering quality work to clients and delegates
  • Humble and able to take feedback on one’s training performance and to improve based on the feedback

Deeply believes in service excellence and has the humility and attitude to provide excellent service to clients through training services

Marketing and Client Experience Associate

WHAT THE ROLE IS ABOUT 

We are looking for a passionate and business-driven individual who has digital and offline marketing skills and experience, and who can also carry out end-to-end client experience responsibilities effectively.

This position is a permanent part-time position suitable for those who are looking for flexible work arrangements but who has the professionalism and responsibility to handle mobile and flexi-work. We are also looking for someone who seeks for work-life flexibility yet wants an interesting and challenging corporate career and self-development.

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DETAILS - Marketing role
In the marketing role, you play an important part to ensure that the marketing on online and offline platforms will achieve KPIs for enquiries, sales and brand awareness. Key responsibilities include the following:

  • Responsible for conceptualising, supporting and implementing Google marketing and SEO/SEM and offline initiatives to maximise marketing and sales KPIs (enquiries, registration, sales, social engagement, e-newsletter readership etc)
  • Update and create interesting and relevant copy, graphics, videos and infographics to market and sell our programmes on offline, digital and social media platforms such as company website, Blog, Linkedin, Facebook, Youtube, etc.
  • Responsible to take calls for sales enquiries and questions from potential clients and able to address customer queries in an effective, customer-centric and personable manner to drive sales

 

Skills and Experience Required

  1. Excellent working knowledge of SEM and SEO strategies and tools e.g. Google key words, Google adwords, Google analytics, social media
  2. Proficient and experienced in leveraging on key social media sites like Facebook, Youtube, Linkedin, Twitter, Pininterest etc. to engage current and future customers / people for maximum marketing and sales impact
  3. Proficient in managing and enhancing the visibility of our corporate website and optimising the SEO effectivenesss of the website
  4. Highly proficient in Adobe Illustrator and Photoshop and other picture editing software to create and edit images, pictures and graphics. Able to leverage on online resources to design great visuals that be used on various marketing platforms.
  5. Has a keen visual eye for design and visual details and able to work with graphic/web designers and companies to give effective direction and instructions to achieve marketing objectives
  6. Able to use the camera to capture pictures and images of workshop participants and activities that can be used for marketing purposes. Has a great visual eye to capture pictures at the right angles for optimal marketing purpose
  7. Skilled in producing high quality videos for marketing purpose. Able to leverage on online software tools to conceptualise and produce videos that appeal to our target customers and market our programmes and services
  8. Possess excellent copywriting skills to write compelling, engaging and insightful articles and contents for newsletters and on social media platforms.
  9. Skilled in Wordpress to make website updates, posts and articles
  10. Able to produce effective e-newsletters using MailChimp or other suitable platforms
  11. Resourceful in identifying tools and resources to carry out the marketing work in an cost-efficient yet effective manner.
  12. Able to optimise marketing spend to maximize return on investment.

 

DETAILS – client experience role
In the client experience role, you are responsible for Clarity’s end-to-end customer relationships – pre-sales, sales, delivery till post sales. This is a position for a person who has high EQ, customer-focus, flexibility and resourcefulness. Key responsibilities include:

 

Pre-sales and sales

  • Arrange and prepare for pre-sales client meetings where you understand client requirements for learning and development and present Clarity as a company, our training and consulting solutions as well as the capabilities of our consultants to meet and exceed client needs.
  • Work closely with the Principal Consultant and Associate Consultants to develop and tailor programmes and solutions for the client to meet and exceed what they need.

 

Delivery and post sales

  • Provide the necessary client administration and support before, during and after workshops to our workshop participants. This includes responsibilities in training logistics, participant registrations and room set-up.
  • Work collaboratively with Clarity Associate Consultants and Trainers to ensure a positive physical space and training experience for our customers and participants
  • Participate actively in Clarity training programme as an observer so as to provide constructive feedback to our consultants on how to improve the programme for our customers.
  • Interact with participants to get feedback from them and engage them for future learning opportunities.
  • Conduct a post training meeting to discuss with the Principal Consultant and Consultants on how to further improve the programme for our customers.

 

Skills and Experience Required

  • Strong verbal and written communication and listening skills
  • Highly motivated and driven individual with high interpersonal skills and EQ
  • Prior B2B Sales experience is a Plus! Minimum 3 years of relevant working experience
  • Pre-sales experiences and skills to call and engage potential and existing clients on the phone. Able to present and sell confidently to corporate clients
  • Experience in corporate training and learning and development organizations and environments would be preferred
  • Strong interpersonal skills to interact with customers during training events and gather feedback
  • Able to be innovative and creative in making sales pitch
  • Able to work independently, a good team player and with a proactive attitude

 

 

JOB DETAILS

Remuneration and working hours

  • 5 working days, preferably in the afternoons
  • Hourly rate of $10/hr and increment after first 3 months if the candidate is deemed suitable for this position

Commission for sales generated